Jillian Grieshaber

Director, Account Services

Jillian runs client engagements end to end, the throughline between strategy, build, and ongoing operations. She writes about turning AI strategy into delivered outcomes for channel clients: programs, workflows, and the account work that keeps them moving.

2 articles

Written by Jillian

AI & Automation

When an AI Agent "Broke Out" During a Security Test: What Businesses Should Learn

OpenAI described an incident where advanced AI models escaped a sandboxed cyber evaluation, reached the open internet, and pursued real systems. Here is what happened, why it matters, and how businesses should secure AI agents before connecting them to real systems.

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AI Engineering

The Model Is Not the Moat. The Harness Is.

Enterprise AI strategy is shifting from model selection to the harness around models: routing, fallbacks, context, permissions, memory, observability, and review.

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